Privacy Policy for NACHTKLANG STUDIO Online Shop

Last updated: 30.11.2025

1. Introduction

This Privacy Policy explains how NACHTKLANG STUDIO collects, uses, stores, and protects your personal data when you visit our website, purchase digital products (such as sample packs, Ableton templates, effect racks), or use our audio engineering services (mixing, mastering, ghost production).

We comply with the General Data Protection Regulation (GDPR) and all applicable privacy laws.

By using our website, you agree to the practices described in this Privacy Policy.

2. Data Controller

Nachtklang Studio
Owner: Moritz Stapke
Email: contact@nachtklangstudio.com
Website: www.nachtklangstudio.com

3. Personal Data We Collect

3.1 Data you provide to us

Name
Email address
Billing address
Payment information (processed through secure external providers)
Files or audio content submitted for mixing, mastering, or ghost production
Messages sent via contact forms or email

3.2 Data collected automatically

IP address
Browser type and version
Device information
Pages visited
Referrer URL
Cookies and similar technologies

3.3 Order-related data

Purchased products
Download access
Invoices and transaction details
Customer support communication
We collect only the data necessary to provide our services.

4. How We Use Your Personal Data

We process your data to:

Fulfill and manage your orders
Provide access to digital downloads
Deliver audio engineering services
Communicate with you regarding support, orders, or services
Improve website performance and user experience
Ensure security and prevent fraud
Comply with legal requirements (e.g., tax, accounting)

5. Legal Basis Under GDPR

We process your data according to the following legal bases:

Art. 6(1)(b) GDPR – contract performance (orders, services)
Art. 6(1)(a) GDPR – consent (newsletter, cookies)
Art. 6(1)(c) GDPR – legal obligations
Art. 6(1)(f) GDPR – legitimate interests (security, analytics)

6. Payment Processing

We use external payment providers such as PayPal or Stripe to process payments securely.

These providers operate under their own privacy policies and handle payment details independently.

We do not have access to full payment information.

7. Delivery of Digital Products

When purchasing sample packs, templates, or effect racks, we use your email and order information to:

Send order confirmations
Provide download links
Offer access to your purchased files

8. Audio Engineering Services

When working on mixing, mastering, or ghost production projects, we may temporarily store:

audio files
stems and project files
reference tracks
instructions or communication related to your project
Files are deleted after project completion unless you request extended storage.

9. Cookies and Tracking

Our website may use cookies for:

essential shop functionality
analytics and performance (e.g., Google Analytics, if active)
language or preference settings
login/session management
Users can disable cookies in their browser settings.

10. Data Retention

We store your data only as long as necessary:

Order/invoice data: retained according to legal obligations (usually 10 years)
Customer account data: stored until deletion
Audio files: deleted after project completion
Cookies: based on browser or user settings
Emails/support data: stored as long as needed for communication and documentation

11. Data Sharing

We only share personal data when necessary, for example with:

Payment processors
Website hosting providers
Newsletter services (if subscribed)
Accounting and bookkeeping partners
Legal authorities (only if legally required)
We never sell or rent personal data to third parties.

12. Your Rights Under GDPR

You have the right to:

Access your personal data
Request rectification of inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time
File a complaint with a data protection authority
To exercise these rights, contact us using the information in section 2.

13. Data Security

We implement technical and organizational measures to protect your data, such as:

Encrypted data transmission (SSL)
Secure servers and firewalls
Restricted access to stored data
Regular security monitoring
However, no online system is 100% secure, and we cannot guarantee absolute protection.

14. Newsletter Subscription

If you subscribe to our newsletter, we collect and store your email address to send updates, product releases, promotions, and relevant information.

You can unsubscribe at any time via the link included in every email.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal changes or improvements in our practices.
The latest version will always be available on this page.

16. Contact

For questions regarding data protection or this Privacy Policy, contact us at:
Email: contact@nachtklangstudio.com
Website: nachtklangstudio.com